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Official Country Partner · Philippines

Upgrade your IT stack with an all-in-one IT management platform designed for modern MSPs and internal IT teams.

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Core modules
5 Key Areas
Deployment
SaaS Platform
Automation
✓ Built-in
Authorized for MSP Operations RMM Helpdesk Patch Management
Products

ATERA PLATFORM

Remote Monitoring & Management

  • Real-time monitoring, alerts, and reporting
  • Patching and automation workflows
  • Asset inventory and activity tracking
  • Server and endpoint management visibility
  • Integrated remote access options

Remote Access

  • Attended and unattended support sessions
  • Flexible provider integrations for remote control
  • Secure access for distributed support teams
  • File transfer and multi-monitor support
  • Built for day-to-day service efficiency

Helpdesk & Ticketing

  • Centralized ticket handling and prioritization
  • Automation-ready workflows for faster response
  • Knowledge base support for teams and users
  • Reporting tools for service performance
  • AI-driven assistance in modern plans

Network Discovery

  • Device and topology discovery across environments
  • Port visibility and risk-aware scanning
  • Directory and workgroup mapping support
  • Graphical insights for onboarding and audits
  • Useful for baseline and security assessment tasks

Patch Management

  • Automated patching for supported endpoints
  • Policy-based update scheduling
  • Software deployment and bundle workflows
  • Cross-platform patching visibility
  • Compliance-oriented reporting support

Partnership

Global Transco ICT Solutions serves as Atera’s official country partner in the Philippines, helping businesses and service providers align platform capabilities with operational goals.

We support solution guidance, license planning, and procurement coordination for organizations adopting or scaling Atera-based service workflows.

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Atera is commonly used by MSPs and IT departments that need centralized monitoring, support, and automation in a single cloud platform.

Feature availability may vary by plan and vendor updates. Contact our team for current package guidance in the Philippines.

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